Woo Casino Contacts in Australia
Every player interacting with Woo Casino may encounter the need to contact the support team for various reasons to ensure a smooth and enjoyable gaming experience. Whether you have questions about registering or verifying your account, or problems with deposits or withdrawals, or you are looking for clarification on bonus terms, or you need help with the functionality of the game, the Woo Casino support team is ready to help you solve your problems. The support team tries to respond to requests within 10 days, but sometimes this period can be longer in complex cases.
All Ways to Contact
For Australian players who need help or information from Woo Casino, there are several convenient ways to contact our support team.
Woo Casino ensures accessibility and quick responses by offering the following contact methods:
- Live Chat. The Woo Casino live chat feature allows you to communicate in real time with a support officer. This is the perfect choice for urgent issues that require immediate attention, such as quick questions about game rules, technical difficulties while playing, or problems with a recent deposit that has not reflected in your balance.
- Email. It is best for less urgent requests that require a more detailed explanation, or when you need to provide supporting documentation, such as screenshots for account verification issues or detailed descriptions of the issue. It is also useful for keeping a written record of your communication. Follow [email protected].
- Data Protection Officer (DPO) email. Use this dedicated email [email protected] specifically for questions related to your personal information and privacy. It includes questions about how your data is collected, stored, and used, requests to exercise your data protection rights, or if you have any complaints about data security.
Marketing Preferences
We may use your contact information, such as your email address and phone number, to keep you informed about Woo Casino latest products, services, and promotions. And of course, we can send you offers from our partners, such as casino game providers, unless you have opted out of receiving these updates.
If you want to stop receiving these marketing materials, you can easily manage your preferences. Change the settings in your player account or contact our support of WooCasino via email or live chat. You can find specific marketing preference settings in a dedicated section.
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